Terms and Conditions

These Terms and Conditions govern the use of the website www.mycryptonista.com.
By accessing and using our site, you agree to be bound by these Terms and Conditions.

These Terms and Conditions govern the use of the website www.mycryptonista.com.
By accessing and using our site, you agree to be bound by these Terms and Conditions.

1. Introduction
1.1. The website www.mycryptonista.com is operated by MyCryptonista (hereinafter “we”, “us”, “our”).
1.2. By placing an order on our website, you confirm that you are at least 18 years old or have the consent of a parent/guardian.
1.3. If you do not agree with these Terms, you should not use this website.

2. Orders & Payments
2.1. All prices are listed in Euros (€) and include VAT where applicable.
2.2. Payments are processed securely through trusted third-party providers.
2.3. We do not store your payment card details.
2.4. Orders are only confirmed once payment has been successfully received.
2.5. We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.

3. Shipping & Delivery
3.1. Orders are shipped only within the European Union. We do not ship outside the EU at this time.
3.2. Shipping times may vary depending on the destination, but most orders are delivered within 5–10 business days.
3.3. Shipping costs are displayed during checkout and must be paid in full before the order is dispatched.
3.4. Customers are responsible for providing accurate delivery information. We are not liable for delays or losses caused by incorrect or incomplete addresses.
3.5. In case of delivery delays beyond our control (e.g., courier strikes, customs, natural events), we will inform you promptly but cannot be held responsible for such delays.

4. Returns & Refunds
4.1. You have the right to cancel your order within 14 days of receipt, in line with EU consumer protection laws.
4.2. To request a return, you must contact us at info@mycryptonista.com before sending back any item.
4.3. Items must be returned in their original condition, unused, unwashed, and with all original packaging and labels intact.
4.4. Customized or personalized items cannot be returned unless faulty.
4.5. Refunds will be processed within 14 days of receiving the returned goods, using the same payment method you used for the purchase.
4.6. Shipping costs for returns are the responsibility of the customer unless the item is defective or the wrong item was sent.

5. Liability
5.1. We are not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
5.2. Our total liability for any claim shall not exceed the amount paid for the product in question.
5.3. Nothing in these Terms excludes or limits your rights under applicable EU consumer law.

6. Governing Law
6.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of Greece and the European Union.
6.2. Any disputes shall be subject to the exclusive jurisdiction of the courts of Greece.

Last updated: September 2025

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